Troubleshooting
Most problems have a message in Kotiko. Find yours in Messages and what to do. The answers below cover what has no message.
Kotiko swaps no words on a page
Section titled “Kotiko swaps no words on a page”- Is the page in a language you read? Kotiko only swaps words on pages written in your languages. The toolbar popup says when a page is in another one, with I read … too to add it.
- Is it paused here? The toolbar popup shows Paused on the site, with Resume.
- Is it on? Swap words on pages in the toolbar popup turns it on and off everywhere.
- Does the page have your words? Kotiko swaps a word only where the page uses it. Try a page you know has one, like a Wikipedia article.
- Is it a browser page? Kotiko can't run on the browser's own pages (settings, the new tab page, extension stores).
- Is it a bank, payment, health, government or email page? Kotiko leaves those alone on purpose. The popup says so and offers Swap words here anyway.
A site acts strangely
Section titled “A site acts strangely”Some sites don't like their text being changed. Select Pause on this site in the toolbar popup. If the page keeps undoing Kotiko's changes, Kotiko steps back on its own and says so.
Find on page doesn't find a swapped word
Section titled “Find on page doesn't find a swapped word”Find on page searches the words the page is written with. Turn Kotiko off for a moment from the toolbar popup when you need to search.
The wrong language was picked
Section titled “The wrong language was picked”Undo the word, then add it again naming the language: da in Serbian.
Starting over, backups and deleting
Section titled “Starting over, backups and deleting”See Your data.
Still stuck?
Section titled “Still stuck?”Open an issue and say what you did and what you saw. If Kotiko showed a message, select Details, then Copy details, and paste them in: they never contain your words. To report a security problem, follow the security policy instead.